Delivery Policy

Free Delivery (Metro Manila)

Deliveries are on us for all orders with at least ₱3,000 spent. Otherwise, we have a flat rate of ₱200.

Delivery Time

Same day and next day delivery in Metro Manila

1-7 days nationwide

Areas Covered

We deliver nationwide

Minimum Order

A minimum order of ₱400 must be purchased to qualify for delivery

Order Time

Orders will be processed from 10am – 4:00pm Mon-Sun

Bulk Orders

Please allow more time to process bulks orders.  Bulk orders are defined as any orders over 4 cases of bottles.

Delivery Locations

Ralph’s delivers to residential homes, condos, businesses, restaurants, and hotels. The delivery location has to be a fixed address. If it is determined that the delivery is to a pick-up point, we reserve the right to cancel the delivery.

NO SHOW Upon Delivery

If our rider arrives at the address stated and no one is there to receive the item, our delivery rider will wait a maximum of 15 minutes. If no one receives the item after 15 minutes we will attempt to contact you. If no contact, we will charge your account a P300 penalty fee.