DELIVERY POLICY (updated for quarantine)
Deliveries have a fee of P300
Due to limited drivers and restrictions, expect delivery within 1-3 days
We deliver to Makati and Bonifacio Global City (Our coverage area will soon be expanding to other cities. Thanks!
A minimum order of Php 3000 must be purchased to qualify for delivery
Orders will be processed from 10am – 4:00pm Mon-Sun
For a single order, the maximum number of bottles to purchase is 48. Allow extra time for the larger order as we will require multiple riders. For bulk orders, the delivery will be the following day. Bulk orders are defined as any orders over 4 cases of bottles.
Ralph’s delivers to residential homes, condos, businesses, restaurants, and hotels. The delivery location has to be a fixed address. If it is determined that the delivery is to a pick-up point, we reserve the right to cancel the delivery.
NO SHOW Upon Delivery
If our rider arrives at the address stated and no one is there to receive the item, our delivery rider will wait a maximum of 15 minutes. If no one receives the item after 15 minutes we will attempt to contact you. If no contact, we will charge your account a P300 penalty fee.